Privacy Policy

1Introduction & Scope

Sahulat App ("we," "our," or "us") is committed to protecting your personal information and your privacy rights. This policy applies to all users of our on-demand mobility (bike, rickshaw, car, van), food delivery, marketplace shopping, parcel courier, bus charter, and freight transport services operating in District Badin, Sindh, Pakistan.

2Information We Collect

3100% Cash-Based Payments & Financial Privacy

Sahulat App operates on a 100% Cash-Based Payment framework across District Badin. We do not store credit card numbers, debit card PINs, or sensitive bank login credentials on our servers. All financial transactions are settled in physical Pakistani Rupees (PKR) at the time of doorstep service delivery.

4How We Use Your Information

• To facilitate ride dispatch, food orders, and parcel courier routing.
• To verify driver and merchant identities through administrative KYC review.
• To enable the 24/7 Tahaffuz (تحفظ) emergency safety and SOS incident reporting system.
• To send critical SMS notifications (OTP codes, driver arrival alerts, order dispatch).
• To prevent fraud, multiple account abuse, and unlawful platform usage.

5Information Sharing & Disclosures

We do not sell, rent, or trade your personal data to third-party advertisers. Data is shared strictly as necessary with assigned drivers (pickup location, contact phone) and merchants (order contents, delivery address) to complete your requested service, or when required by Pakistani law enforcement authorities.

6Data Security & Retention

We implement industry-standard cryptographic measures (HTTPS TLS 1.3 encryption, bcrypt password hashing, and role-based access control) to safeguard your data. KYC documents are stored in secure, private storage buckets accessible only by authorized compliance staff.

7Contact & Data Rights

You may request access to, correction of, or deletion of your personal account data at any time by contacting our support desk: